Shipping & Delivery
We can ship to 50+ countries including the United States, Britain, Canada, Australia, Brazil, Russia, India, Indonesia, Thailand, Germany, Italy, Poland, etc.
Order Delivery:
Time Frame:
- Processing time: Usually 1-3 bussiness days. However, if we have some crazy promotion or a new launch, orders may take a bit longer to process.
- Shipping time: International orders usually take 10 to 21 full business days arrive in the destination country.
Note:
- Business days do NOT include weekends or holidays.
- Free Shipping on orders over ＄40.
FAQ:
Can I Change The Shipping Address For My Order?
We will be happy to change the shipping address for you! Please email our Customer Care team to support@geekshare.com with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.
Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.
My Order Shipped But I Need To Change The Address.
Unfortunately, we are unable to change anything once the parcel has been shipped. If your parcel is returned to us due to an incorrect address, your order will be canceled and refunded. We will notify you if this happens!
Also, we are unable to reship orders that are returned to us. If you would like to purchase the same item(s), you will need to place another order. We apologize for any inconvenience this may cause!
How Do I Track The Delivery Of My Order?
Once your order ships, you will receive an email with a tracking number that you can use to follow your package’s journey to you.
If you have an account with us, you can also access the tracking number for your order there, once it becomes available. You can locate this information under your Account Details, where your full order history is accessible.
Why Isn’t My Tracking Updating?
We're so sorry for the delay with your package! Although tracking does not indicate this, we can assure you that your package is still in transit to you.
Please note that international orders usually take 10 to 21 full business days arrive in the destination country. Business days do not include weekends, or holidays.
My Package Says Delivered, But I Didn’t Receive It.
Sometimes the tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your family members/neighbors and/or post office for more information in the meantime!
Please note that GeekShare is not responsible for any loss/theft after the parcel is delivered.
I Haven’t Received My Package 30 Days After Shipment.
We kindly recommend that you wait another 5-10 days for an update. If the package has not arrived or at least been updated, please contact our Customer Care Team for help via email to support@geekshare.com
We offer Money-Back-in-45-Day-Service for every buyer. If you don't get your item(s) after 45 days from the date of shipping, you can open a dispute, we will issue a full refund to you first without any excuses. However, we sincerely hope you can repay if you eventually get the parcel after 45 days.
Any other question, please contact us at support@geekshare.com